2855152 - Some Stories cannot display data but keep loading for some users in SAP Analytics Cloud (SAC)

• Some stories cannot display data but keep loading for some users in SAP Analytics Cloud (SAC) 

• SAP Analytics Cloud 2019.21.5

1. Log on to SAC tenant.
2. Open the problematic story.
   => The story cannot display data but keeps loading.
   => The older version of this story saved in same folder is working.

This issue is currently under investigation by Development.

This issue is currently under investigation by Development.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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