Symptom
- Some stories cannot display data but keep loading for some users in SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud 2019.21.5
Reproducing the Issue
- Log on to SAC tenant.
- Open the problematic story.
=> The story cannot display data but keeps loading.
=> The older version of this story saved in same folder is working.
Cause
This issue is currently under investigation by Development.
Resolution
This issue is currently under investigation by Development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, story, open, load, pend,pending, show, display, data , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem