SAP Knowledge Base Article - Public

2855152 - Some Stories cannot display data but keep loading for some users in SAP Analytics Cloud (SAC)

Symptom

  • Some stories cannot display data but keep loading for some users in SAP Analytics Cloud (SAC) 

Environment

  • SAP Analytics Cloud 2019.21.5

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Open the problematic story.
    => The story cannot display data but keeps loading.
    => The older version of this story saved in same folder is working.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, story, open, load, pend,pending, show, display, data , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0