SAP Knowledge Base Article - Public

2854711 - Service Contract Price : Edit not Enabled

Symptom

Field "Net Value" cannot be updated ( Service Contract Details )

kba1.png

Environment

S/4 HANA CLOUD Service

Reproducing the Issue

  • Edit a Service Contract
  • Select Service Contract Details
  • Field "Net value" is closed. It cannot be updated 

Cause

"Net value" is automatically updated with the sum of Net values from Service Contract items.

Resolution

Update the condition price PSI1 for every item.

Edit the item

kba2.png

Select the tab "Price details"

KBA3.png

Update the condition price PSI1

KBA4.png
Go to Service Price Detail and verify that "Net Value" is updated with the sum of Net Values from the  Service Contract items.

kba6.png

See Also

Price Adaptation for Service Contracts

Keywords

KBA , CRM-S4-SRV-CTR , S4CRM: Service Contract , How To

Product

SAP S/4HANA Cloud all versions