SAP Knowledge Base Article - Public

2854114 - Approval task of supplier invoice is not appearing under Managing my area

Symptom

Supplier approval task that is appearing under Business task management view with a person assigned to it ,but that person is not seeing this task in his managing my area work center. or if you want to find why the task is appearing unassigned under Business task management view

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to managing my area work center
  2. Go to approvals view

No task appearing though you see it assigned to you under

  1. Application user management work center
  2. Business task management view 
  3. Select the respective task

Cause

The approver does not have the necessary Read and Write access to MMA_Managing my area-> Supplier invoice

Resolution

A.Follow below steps to find why the approval task is not appearing in managing my area of approver:

  1. Go the Application and User Management work center
  2. Go to the Task Distribution view
  3. Select the Business Task Management view
  4. Select  the respective Task and select Determine Assignment button
  5. In the new screen you will see the reason with details about which all access righst to be granted.
  6. Here the mandatory access right is Supplier invoice

B.So follow below steps to assign it:

  1. Go to the Application and user Management work center
  2. Go to the Business Users view
  3. Show All Business Users and find respective User
  4. Select the business user 
  5. Choose Edit button and select Access Rights
  6. Navigate to work center and view assignment tab
  7. Search for MMA_MANAGING MYAREA and expand it
  8. Select MMA_SUPPLIER INVOICE and checkmark it
  9. Go to Access Restrictions tab
  10. Search for MMA_SUPPLIER INVOICE
  11. Maintain Read and Write Access as unrestricted
  12. Click on Save

See Also

Part A of the solution can be followed for any other document  that has this problem of task not appearing in the Managing my area or why unassigned task is appearing.

Keywords

Cannot see the task under approvals, not  appearing in mobile but not in managing my area, un assigned task is appearing, task is unassigned , KBA , no task in managing my area , unassigned task , AP-SIP , Supplier Invoice Processing , AP-SLO , Sales Order Processing , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions