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2853875 - Crystal Reports Application Server (RAS) fails to start

Symptom

  • The Crystal Report Application Server (RAS) fails to start
  • The properties show the error "This server is considered failed because it has stopped 5 time(s) in 60 minute(s)
  • Trace logs show the following:

    The function PEOpenEngineEx failed. Reason: Crystal Reports: Print Engine Error.
    Error in the report processing unit. (RCIRAS0624)
    A subprocess in the processing serer was forced to terminate. (RCIRAS0622)
    Daemon message from Crystal Reports Application Server is down.: %2.

  • The issue started after upgrading BI to 4.2 SP06 Patch 08


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Environment

  • SAP BusinessObjects BI Platform 4.2 Support Pack 6 Patch 8 
  • SUSE Linux Enterprise Server 12 (x86_64)

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Crystal Report, Report Application Server, Failed to start, Stuck in failed, RAS, CR, CR2016 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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