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SAP Knowledge Base Article - PreviewSymptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
You would like to understand what is the Status Schema and how to use this tool in the SAP Cloud for Customer system.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Status; Status Schema; Ticket; Service; C4C; Cloud for Customer; How To; Map Custom Status; Status Mapping; Status Dictionary; Document Type; Service Request; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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