SAP Knowledge Base Article - Public

2851978 - SAC does not show correct information when session get timeout on story page on HANA Live Connection.

Symptom

When open a story based on HANA Live Connection after 1 hour, the session timeout page does not show, SCP logon pop up instead.

Environment

  • SAP Analytics Cloud 2019.15.12 

Reproducing the Issue

  1. Create a story based on HANA Live connection.
  2. MAke sure the Idle sessiontime at HANA side is more than 1 hour.(default is 1440 minutes)
  3. Open this story and keep more than one hour.
  4. After one hour, the SAC session timeout page is now shown, instead, SCP session ending dialog poped up and need to logon credential.

Cause

This issue is currently under development investigation.

Resolution

This issue is currently under development investigation.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, troubleshooting, overview , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0