Symptom
Attempting to reverse a goods receipt a user goes to the APP 'Material Documents Overview' selects the document and chooses the 'Reverse' Option.
In doing so they receive the following error: Transaction code MBST (=> use transaction ML81 / ML85) not defined ( ME027) and cannot proceed.
Environment
SAP S/4HANA Cloud All versions
Reproducing the Issue
- Open APP 'Material Documents Overview'.
- Find the Material Document Number and select it.
- Press the Reverse Icon.
- Error is raised.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Cause
Incorrect reversal procedure. Material Documents generated from Service Entry Sheet approvals have to be reversed form the Service Entry Sheet APPs.
Resolution
To reverse a goods receipt that is linked to a Service Entry Sheet, use the following procedure:
- Open the APP 'Manage Service Entry Sheet - Lean Services'.
- Select the corresponding Service Entry Sheet.
- Choose the 'Revoke Approval' Icon.
Keywords
Revoke, cancellation, service entry sheet, 22Z. , KBA , MM-FIO-SRV , Fiori UI for Services Management , MM-IM-GR-MIGO , Goods Receipt from External Procurement (MIGO) , MM-FIO-IM-SGM , Fiori UI for Stock and Goods Movements , How To