You receive an error message after clicking the Save and Reactivate button within communication arrangement.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Administrator Workcenter.
- Select General Settings
- Select Communication Arrangement.
- Edit the Communication Arrangement.
- Click Save.
- Error message appears "Error while reactivating communication arrangement".
The Application Protocol is missing in the Outbound Communication Basic Settings.
You have to add an Application Protocol to the Outbound Communication and then the save will work.
Save failed, integration, ERP, Replication, Communication Arrangement, , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem