SAP Knowledge Base Article - Preview

2850695 - SAP Marketing - Contact Best Record Email Address not taken from most reliable Source

Symptom

The email address in the contact's best record is not coming from the ID origin data that is defined with highest priority.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Marketing Cloud

SAP Marketing onPremise

Product

SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud 1911 ; SAP S/4HANA Cloud 2002 ; SAP S/4HANA Cloud 2005 ; SAP S/4HANA Cloud 2008 ; SAP S/4HANA Cloud 2011

Keywords

Data Stewardship; Inspect Contact; ID origin; Define Origins of Contact ID; Best Record Daten Stewardship; Kontakt prüfen; Herkunftsorte der Interaktionskontakt-ID definieren; , KBA , CEC-MKT-DM-IC , Interaction Contact , Problem

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