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2850347 - Error "StatusCode in ResponseMessage! = OK" in SAP Cloud Platform


  • You have two SAP Cloud Platform users trying to access the SAP HANA Web-based Development Workbench via URL:


  • One of the users can access the SAP HANA Web-based Development Workbench successfully but the second user gets the following error:

StatusCode in ResponseMessage! = OK; please refer to the database trace for more information

  • The URL in the address bar has changed to:


  • Both users can access the HANA database via HANA Studio successfully.
  • Both users have the required sap.hana.xs.ide.roles::* roles to access the SAP HANA Web-based Development Workbench.



  • SAP HANA Cloud Platform
  • SAP HANA 1.0 SPS12
  • SAP HANA 2.0


Identity Authentication 1.0 ; SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0


HANA, SAML, SSO, Single Sign-On, SCP, SAP Cloud Platform, SAP Cloud Platform Identity Authentication Service, User Management, SAP HANA Web-based Development Workbench, HANA Studio , KBA , HAN-DB-SEC , SAP HANA Security & User Management , Problem

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