2850276 - Status-triggered email is not sent when a candidate is forwarded to the New Application status directly - Recruiting Management

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When forwarding a candidate to the New Application status (Default status) of another job requisition, the status-triggered email is not sent to the candidate and recruiting roles.

SAP SuccessFactors Recruiting Management - All Versions

1. Configure status-triggered mail for New Application status (Default status) in Edit Applicant Status Configuration

2. Forward a candidate from a job requisition to another and select "New Application" status

3. The status-triggered email is not sent to the candidate and reruiting roles

This is an expected behavior. In the following 2 scenarios, the status-triggered email of the New Application status (Default status) will not be sent:

• A candidate is forwarded to the New Application status (Default status) status of another job requisition directly.
• On the same job requisition, a non-applicant candidate is moved from the Forwarded status to the New Application status (Default status) status directly.

New Application status, status triggered email, candidate, application , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem