/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
It is important to select the right System (and Product) during the creation of a customer incident to receive the appropriate service level agreement (SLA) during incident processing.
Read more...
Environment
- SAP Support Portal
- SAP ONE Support Launchpad
Keywords
Create an incident, Choose Product, Choose System, Contract Type, SLA Times, Incident Processing. , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.