SAP Knowledge Base Article - Preview

2846707 - Error message "plugin.pepper.message.terminal.open.failed The CONFIGURATION FILE is missing or cannot be parsed"

Symptom

You have configured the Pepper plug-in with SAP Customer Checkout, however the message: "plugin.pepper.message.terminal.open.failed The CONFIGURATION FILE is missing or cannot be parsed" is displayed when you log into the POS


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Environment

SAP Customer Checkout

Product

SAP Customer Checkout all versions

Keywords

pepper, plugin, eft, terminal, FATAL com.sap.scco.ap.plugin.PluginManager - Exception while plugin startup of plugin PEPPER_PLUGIN, com.sap.scco.util.exception.XState: Could not initialize Pepper libary (-43: The CONFIGURATION FILE is missing or cannot be parsed)
plugin.pepper.message.terminal.open.failed Le fichier de configuration est manquant ou ne peut êstre analysé , KBA , IS-SE-CCO , Customer Checkout , Problem

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