SAP Knowledge Base Article - Preview

2846661 - SAC Story Objects fail to render with the error "An error is preventing the chart from being displayed. Contact your administrator with the details"

Symptom

The following error occurs in SAP Analytics Cloud (SAC):

  • "An error is preventing the chart from being displayed. Contact your administrator with the details"
  • Within the Chrome developer tools the following errors can be see:
    • "Cannot read property 'x' of undefined'
    • Errors relating to "sap-ui-core" and "uiAssets"


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Environment

  • SAP Analytics Cloud 2019.15.11

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

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