The Export to Microsoft Excel option could not be seen for Tickets
SAP Cloud for Customer
Reproducing the Issue
Go to Service WorkCenter.
- Then to Tickets View.
- Use Actions option to look for option - "Export to Microsoft Excel".
The option to Export the Tickets to Microsoft Excel could not be seen.
This Option to Export the tickets to Microsoft Excel would not have been given.
Go to Administration WorkCenter.
- Then to Common Tasks View.
- Click on Configure Actions option.
- Kindly uncheck the option to hide the Microsoft Excel for Business Roles.
Export to Microsoft Excel, Tickets, Common tasks, Configure Actions , KBA , LOD-CRM-SRP , Service Request Processing , Problem