Symptom
How to enable Message Center?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Resolution
Before you enable Email Correspondence, ensure that you have the following permissions enabled:
1. Enable Generic Objects option in Provisioning.
2. Manage Upgrade Center role-based permission to access Upgrade Center.
3. Recruiting Permissions and Metadata Framework Role-Based Permissions.
Enable the feature can be done in Upgrade Center. Look for "Recruiting Management Email Correspondance". If this option is not available, it is most likely that the feature has been enabled. You can check Admin Center > Manage Recruiting Setting. Look for "Email Correspondence and Message Center". The tickbox "Enable Email Correspondence" should be checked.
To disable the feature, you just need to uncheck the tickbox "Enable Email Correspondence".
See Also
SAP SuccessFactors Recruiting Management Implementation Guide - Enabling Email Correspondence and Message Center
Keywords
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