SAP Knowledge Base Article - Public

2845840 - Inactivated Job Classification is still showing the corresponding Job Code in Manage Job Profile Content - Employee Profile

Symptom

A Job Classification has been inactivated in Manage Data but its Job Code equivalent is still showing as an option in Manage Job Profile Content.

Environment

  • SAP SuccessFactors Employee Profile -JPB
  • SAP SuccessFactors Employee Central -FOO 

Reproducing the Issue

  1. Go to Manage Data and delete a Job Classification
  2. Go to Manage Job Profile Content > Set Up Families and Roles > Roles > Create Role
  3. Click Map Job Codes 
  4. Search for the Job Code equivalent of the Job Classification that was deleted.
  5. See that the Job Code can be selected

Cause

The Job Code is associated with a user

Resolution

Remove the Job Code association to all users in the UDF including inactive users.

To do this:

  1. Download the latest copy of the UDF via Employee Export
  2. Search for the Job Code that needs to be removed in the file
  3. Remove all the Job Code entries from the file 
  4. Upload file via Basic Import

Note:

We do not recommend deletion/deactivation via manage data as it will ignore any object associations and create these kinds of issues.

See Also

2797141 - Employee Import/Export Data - SuccessFactors Employee Profile
2236371 - Troubleshooting Import Employee Data and Basic Imports

Keywords

Job Code, JPB, Job Classification , KBA , LOD-SF-EP-JPB , Job Profile Builder , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem

Product

SAP SuccessFactors HXM Core all versions