SAP Knowledge Base Article - Public

2845356 - Resource unavailable when transporting Digital Boardroom between different tenants in SAP Analytics Cloud (SAC)

Symptom

  • Unable to import and export stories from one tenant to another.
  • When attempting to view the story the error message displays:
    "The resource does not exist, or you do not have permission to read it."

Environment

SAP Analytics Cloud 2019.15

Reproducing the Issue

  1. Login to the first tenant URL
  2. Click on the main toggle menu
  3. Hover over Deployment and then click on Export (expanded option)
  4. Select item from list to export
  5. Login to the second tenant URL
  6. Click on the main toggle menu
  7. Hover over Deployment and then click on Import (expanded option)
  8. Select the required item from the list
  9. Import the story with related objects

Cause

This is currently under investigation by development.

Resolution

 This is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, time, range, dynamic, fixed, filter, widget, chart, table, unrestricted drilling, option, performance
, KBA , LOD-ANA-BR , SAC Boardroom , Problem

Product

SAP Analytics Cloud 1.0