Symptom
When editing a Communication Arrangement, the error message "Communication scenario already in use" is appearing when saving.
Environment
-
S/4 HANA Cloud
Reproducing the Issue
-
Go to the tile "Communication Arrangements"
- Select a Communication Arrangement
- Edit it
- Save it
Cause
There are more than one Communication Arrangement with the same Scenario ID / Scenario. Some Communication Scenarios only support one instance per client.
Resolution
Delete the duplicates communication arrangements with the same Scenario ID (even the drafted).
See Also
2842247 - Service Cost Level not updated using the API Workforce Person Master Data Replication
Keywords
Communication scenario already in use, SAP_COM_0301, SAP_COM_0001, SAP_COM_0066 , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , How To
Product
SAP S/4HANA Cloud all versions