The system does not generate a summary if multiple answered surveys are selected in an opportunity.
SAP Cloud For Customer
Reproducing the Issue
- Go to the Sales work center.
- Go to the Opportunities view.
- Open opportunity XXX, where XXX represents the opportunity ID.
- Go to the Surveys facet.
- Check multiple rows of surveys.
- Click More.
- Select the option Generate Summary.
- Error witnessed "Save failed. Survey Summary could not be generated".
Please select a single survey to generate the summary.
Generate Survey Summary, Opportunity, Multiple Surveys, Error Save failed. , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem