SAP Knowledge Base Article - Preview

2843164 - User's Database credentials are not preserved when using Windows AD


  • A Windows AD user receives an error about database credential being incorrect when viewing or scheduling a Crystal report. 
  • The affected user's Database Credentials in User Properties -> Account Manager are modified after logging in with Windows AD.
  • When the user's database credentials are updated to the original credentials, they are able to successfully view and schedule reports.



  • SAP Business Objects Business Intelligence Platform 4.x


SAP BusinessObjects Enterprise XI 3.1


synchronization of credentials,      , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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