You are getting an error "Saving the position failed: Trying to change Code to: XXXXXXXX for object: Position. Code (externalCode) change is not allowed during Insert operation! Use Make Correction to perform update." when updating the reporting manager of an employee through Job Information.
SuccessFactors Employee Central - Position Management
Reproducing the Issue
- Go to the employee Profile
- Take Action - Change Job and Componsation Information
- Change the reporting Manager of the employee and you get the error
Customer has created a business rule to generate the Position Code and this rule has an empty IF condition
There should not be a blank / empty IF condition in the rule to generate the Position Code. In scenarios where you are making Reporting Manager Change through Job Information, system tries to insert a new record in the existing Position Record. Now in this scenario due to an Empty IF condition, system triggers the rule and tries to set the new position code in the existing position.
To avoid triggering the rule in all scenarios, maintain the IF condition in the rule to generate the Position code and issue should be resolved
Position. Code (externalCode) change is not allowed during Insert operation! Use Make Correction to perform update." when making change in the reporting Manager in Job Information, follow up activity in Position , KBA , LOD-SF-EC-POS , Position Management , Problem