Symptom
Candidate Quick Search Bar in Candidate Search functionality not returning any value when searching for an existing candidate
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management - All Versions
Reproducing the Issue
- Go to Recruiting > Candidates tab
- In the top right corner, search for any candidate on the Quick Search
- None result will return
Cause
It's known if you have enabled "Find candidates where" in Set up Internal Candidate Search, the Quick Search won't work, spite of the fact the functionality should only reflect upon Internal Candidates.
Resolution
Software Engineering has already acknowledged this scenario and a fix code will be deployed within 1911b release. For now, if you need the Quick Search functionality working, you must disable the option in Set up Internal Candidate Search.
See Also
2601753 - Unable to search internal candidate profiles using Search by Name
2212262 - Recruiting - Candidate Search by Name Logic
Keywords
Candidate Quick Search; Candidate Search Not Working; Quick Search Not Working; Search Not Working; RCM-67493; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem