SAP Knowledge Base Article - Public

2841450 - Customer and Vendor - Open items clear together

Symptom

Where Customer is maintained as Supplier and vice/versa, apps Post Incoming Payments (app ID F1345) or Post Outgoing Payments (app ID F1612) do not allow to select customer and supplier line items together. 

"Image/data in this document is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

S/4 HANA Cloud

Reproducing the Issue

  1. Customer is maintained as Supplier and vice/versa the following is configured:
    In app Maintain Business Partner (app ID BP)
    Display in BP role: Supplier (Fin.Accounting) and Customer (Fin.Accounting)
    Company code
    Customer:
    Supplier:
    In tab Vendor: Payment Transactions and Customer:Payment Transactions maintain
    Clearing w.customer/Clearing with vendor respectively
    Display the BP Role Customer (Fin.Accounting) in tab Customer: General Data
    In this screen there is a field "Supplier" in which it is required to enter the corresponding supplier ID.
    When you enter the supplier ID in this field, the system will update the corresponding field for the BP role Supplier (Fin.Accounting).

  2. Customer/Supplier Invoices created for Business Partner above.

  3. Apps Post Incoming Payments or Post Outgoing Payments, option is singular usage i.e for Posting Outgoing only supplier line items shown. In app Post incoming payments only customer items shown. Likewise this functionality is not supported in apps Clear Incoming Payments (App ID F0773) or Clear Outgoing Payments (App ID F1367). 

 

Cause

This feature is currently not supported in the Fiori apps

Resolution

Use Manage Automatic Payment (App ID F0770)

See Also

2586464 - Error ID(Description): 001(No pymt possible because Items with a debit bal.still exist; see job log)

Keywords

cloud, FIORI, APP, Manage Automatic Payments, incoming payment, customer invoice, create outgoing Invoice, accounts receivable, payment proposal, payment, Clearing w.customer, F0770, clearing w.vendor, XVERR, F1345, BP, clearing, manual, F1612, F0773, F1367
, KBA , FI-AP-AP-A , Posting/Clearing/Special General Ledger , FI-AR-AR-A , Posting/Clearing/Special General Ledger , FI-FIO-AP , Fiori UI for Accounts Payable , FI-FIO-AR , Fiori UI for Accounts Receivable , Problem

Product

SAP S/4HANA Cloud all versions