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2841437 - AJS crashes when running SFTP jobs in AIX

Symptom

  • The Adaptive Job Server (AJS) crashes and goes into failed state when running SFTP jobs in AIX
  • The AJS may end up in failed state in Central Management Console (CMC) -> Servers, if it crashes 5 times in succession
  • dbx output of the core file shows the below output:
    .() at 0x0
    digest.EVP_DigestUpdate() at 0x90000002372fe04
    diffie_hellman_sha256(0x11105dbd0, 0x110f65fb0, 0x110f5c0b0, 0xc1000000c1, 0x2000000000000020, 0x2100000000000021, 0x110f698f1, 0xca) at 0x90000001486cb38
    kex_method_diffie_hellman_group_exchange_sha256_key_exchange(0x11105dbd0, 0x11106a890) at 0x90000001486e234
    _libssh2_kex_exchange(0x11105dbd0, 0x0, 0x11106a878) at 0x900000014870fb4
    session_startup(0x11105dbd0, 0xd0000000d) at 0x90000001487a0ac
    libssh2_session_handshake(0x11105dbd0, 0xd0000000d) at 0x90000001487a6f4
    CXLib500::CSIsftp::Connect(const CXLib500::SWCharString&,const int)(??, ??, ??) at 0x9000000222564c0
    destination_ftp.CheckProperties(??, ??) at 0x900000009666f1c
    Destinations::DestDLL::CheckProperties(int&,const CXLib500::CSmartRefCountPtr<HackData>&)(??, ??, ??) at 0x1003e5550
    Destinations::CheckProperties(const CXLib500::SWCharString&,int&,const CXLib500::CSmartRefCountPtr<HackData>&)(??, ??, ??, ??) at 0x1003e5114
    Destinations::loadProperty(const CXLib500::SWCharString&,con

  • AJS logs on high level show the below output just before the crash:

    (/build/psbuild/r664/src/platform.services.jobprocessing/servers/cpp/jobserver/destdll.cpp:99) Destinations::DestDLL::isLoaded(): dllLoaded[true] (progid[CrystalEnterprise.Sftp], location[INSTALLDIR/sap_bobj/enterprise_xi40/aix_rs6000_64//libdest_CrystalEnterprise_Sftp.so]).
    (/build/psbuild/r664/src/platform.library.common/export/iface/destination_plugins/destination_helpers.h:567) URL = 3&P=CrystalEnterprise.Sftp,0P&5u={3&1H=********,8P&35=<USER>,8P&3j=<SFTPHOST>,8P&4A={3&U=1,83&.1=in/,8P},?z&5z,8P&6k=<PORT>,8P&9b=z0008AHXf\ZCNUN80,8MP&zu=3<FINGERPRINT>,8P},2z&79={3&2X,08&4@={3&U,03},2z&4A={3&U,03},2z&7g=1,03&8V,0P&q4=600,03&yH,0P},2z
    (/build/psbuild/r664/src/platform.library.common/export/iface/destination_plugins/destination_helpers.h:569) finished tracing URL
    (/build/psbuild/r664/src/platform.library.common/export/iface/destination_plugins/destination_helpers.h:772) o_userInputBag != NULL [true]


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.2 SP06+
  • Adaptive Job Server (AJS)
  • SFTP
  • AIX

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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