SAP Knowledge Base Article - Public

2841398 - Custom Panel Not triggered During New Employee Steps - OBD

Symptom

This knowledge Base Article provides an explaination on why a custom panel was not triggered during Onboarding process within SAP SuccessFactors Onboarding.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Cause

  • The mentioned custom panel was created with a advanced condition
  • Candidate(s) didn't meet the defined condition 

KBA#1.png

Resolution

Customer can remove the defined advance condition so that panel will be triggered for all candidates.

See Also

 2161807 - How to Modify a Custom Panel [Settings] - Onboarding 1.0

Keywords

Custom Panel, Not Visible, Triggered, Available, Advanced COndition, Process, SF, Success Factors, OBD, ONB , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions