SAP Knowledge Base Article - Preview

2841295 - Sales Territories Not Derived from KUT Field With Multiple Values

Symptom

You created a custom Field on the Account's Header ABC (ABC is the field name) which allows multiple values.

The value of this field is used to Derive Territories for Accounts.

Despite having scoped multiple territories, if this field ABC has multiple values, the action "Derive Territory" doesn't work.

However, if the field ABC has only one value, the action "Derive Territory" works just fine.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KUT, Multiple, OVS, Territory , KBA , LOD-CRM-BRF , C4C BRF Configuration , AP-RC-UIF , C4C UI Framework , BC-DWB-REP-EXT , Extensibility , LOD-CRM-ACC , Account , Problem

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