You created a custom Field on the Account's Header ABC (ABC is the field name) which allows multiple values.
The value of this field is used to Derive Territories for Accounts.
Despite having scoped multiple territories, if this field ABC has multiple values, the action "Derive Territory" doesn't work.
However, if the field ABC has only one value, the action "Derive Territory" works just fine.
SAP Cloud for Customer
KUT, Multiple, OVS, Territory , KBA , LOD-CRM-BRF , C4C BRF Configuration , AP-RC-UIF , C4C UI Framework , BC-DWB-REP-EXT , Extensibility , LOD-CRM-ACC , Account , Problem
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