SAP Knowledge Base Article - Preview

2840947 - Getting started with SAP Communication Panel

Symptom

  • You are running SAP Contact Center
  • You would like to know more about the Communication Panel and how to integrate with SAP C4C (Cloud for Customer)


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Environment

SAP Contact Center 7.0

Product

SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications panel, integration, C4C, ECF, telephone, buttons inactive, ECF , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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