SAP Knowledge Base Article - Preview

2840885 - Download or Upload of Digitally Signed SAP Notes fail due to Work Process crashes while VScan Adapter in use.

Symptom

  • The system has been enabled for the download and upload of Digitally Signed SAP Notes
  • While uploading or downloading any digitally signed note, the work process crashes
  • The system that the notes are being downloaded or uploaded to includes the VScan Adapter by ZBOWBRIDGE 
  • Errors similar to the one below can be found in the Work Process log

    M ------------------ C-STACK ----------------------
    dw.sap<xxx_xxx>[S](LinStackBacktrace+0xa9)[0x55d3a06f9290,0x777290]
    dw.sap<xxx_xxx>[S](LinStack+0x4d)[0x55d3a06fc281,0x77a281]
    dw.sap<xxx_xxx>[S](CTrcStack2+0x4b)[0x55d3a06f8032,0x776032]
    dw.sap<xxx_xxx>[S](SigIGenAction+0x80b)[0x55d3a28e5a9b,0x2963a9b]
    <signal handler called> [0x7ff88ba5e680,0xf680]
    libbbvsa.so[N](BBVsaScan+0x181f)[0x7ff880045006,0x2d006]
    libAVB31_icap.so[N](VsaScan+0x64)[0x7ff8802bde9a,0xce9a]
    dw.sap<xxx_xxx>[S](VsiIXScan+0x2f9)[0x55d3a201be23,0x2099e23]
    dw.sap<xxx_xxx>[S](VsiScanClean+0x5ae)[0x55d3a2022c27,0x20a0c27]
    dw.sap<xxx_xxx>[S](ab_vsiScan+0x7f1)[0x55d3a20146c9,0x20926c9]
    dw.sap<xxx_xxx>[S](ab_jmeth()+0x1b3)[0x55d3a2388d93,0x2406d93]


Read more...

Environment

Vscan Adapter by ZBOWBRIDGE

Product

SAP Solution Manager 7.2

Keywords

Virus scan, bowbridge , KBA , BC-UPG-NA , SAP Notes Assistant , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.