SAP Knowledge Base Article - Preview

2840569 - Fiori tile 'Incident and Problem' Dashboard has no data when extractors are activated

Symptom

Fiori tile 'Incident and Problem' Dashboard has no data from ITSM even though extractors are activated and there are Incidents
with activated transaction types present on the system.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, Fiori, tiles, no data,  EFWK RESOURCE MANAGER, E2E_EFWK_RESOURCE_MG, ITSM, Incident and Problem Dashboard, BW reporting , KBA , SV-SMG-SUP-REP , Reporting , Problem

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