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SAP SuccessFactors Onboarding 1.0 - All Versions
Reproducing the Issue
- As Manager, access Onboarding > New Hire Activities
- Try to add Goal in 30/60/90 Days section
Inactive Goal Plan
For Live Customer(s)
This error is caused by inactive Goal Management Plan (New Hire Goal Plan). To resolve the issue, please follow the procedure below.
- Login to SAP SuccessFactors HCM and access Admin Center
- Under Tools, find Manage Templates and open Goal Plan tab
- Set the "New Hire Goal Plan" as active
Note: If error still persist then you need to check with SAP Product Support for further assistance.
Contact SAP SuccessFactors Cloud Product Support
Please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via SAP Expert Chat or Support Incident. In addition, follow the template when creating an incident and provide the needed information below.
- Subject: KBA 2840300 - Error When Adding New Hire Goals in NHA
- Component: LOD-SF-OBD-NHA
Goal Plan, NHA, Error, missing, active, inactive, ONB-25653, EMPLOYEE_HRIS_GO_INVALID_POST_SAVE_RULE, goalsTransferStatus, OnboardingProcess, ValidateAndSaveGenericObjectServiceImpl , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem