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2840264 - Background job SM:EXEC SERVICES never finishes

Symptom

  • The weekly EarlyWatch Alert (EWA) reports were not created. While checking the background job SM:EXEC SERVICES you observe an unusual long run time of the job.

    Transaction SM50 shows that the work process got stuck while reading DB table NRIV:
    the current action is 'Direct Read of DB', and the current action info is 'NRIV'
  • You are trying to configure the EarlyWatch Alert for a managed system and you receive error message:

    Creating new session number failed
    Session can't be created, number range wrong


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Environment

SAP Solution Manager

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SER-EWA , EarlyWatch Alert , BC-SRV-NUM , Number Range Management , Problem

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