SAP Knowledge Base Article - Preview

2840225 - Follow-up Document Description Field Not Saved Correctly - Solution Manager

Symptom

  • Description reverts to original description on save within a follow-up document
  • New description is not saved in follow-up
  • Perform copy transaction


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Environment

Solution Manager 7.2 SP07 and later

Product

SAP Solution Manager 7.2

Keywords

Copy Control, Follow Up, Description lost, ITSM, Incident Management, follow on , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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