2839270 - API upsert shows successful but data is not effectively upserted in the system - OData API

You perform an OData API upsert and the results show it as successful, however you can't find the new imported data in the system.

• SAP SuccessFactors HXM Suite
• OData API

An actual error occurred in the backend of this upsert, like an exception while triggering the HRIS sync job (eg. Throttling threshold is reached because the API calls were being sent in parallel (at the same time)) for example, but this exception didn't propagate to the API call, resulting on it still showing the call as successful.

The engineering team is currently discussing this issue internally.

The fix for this issue is under their review, and it's scheduled to be discussed in the 2H 2021 release plans.

SuccessFactors, success factors, Throttling threshold is reached, upsert, successful, data can't not be found, api shows success, not synchronized to DB, database, parallel, , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem