SAP Knowledge Base Article - Preview

2838489 - On Updating the Service Technician in Ticket, it is not Reflected in the Changes log

Symptom

Any change on service technician is not showing in the changes facet of ticket.


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Environment

SAP CLOUD FOR CUSTOMER.

Product

SAP Cloud for Customer add-ins 1908 ; SAP Cloud for Customer add-ins 1911

Keywords

Service Technician ,Change log , KBA , ticket item , LOD-CRM-SRP , Service Request Processing , Problem

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