SAP Knowledge Base Article - Public

2838297 - Manage Payment Media - Download Status Incorrect when canceling file download.

Symptom

In the App Manage Payment Media, you will have multiple files that can be Downloaded. When you select one and click in the "Download" option, the system will pop-up a window where you select destination to save your file. But when you click in the cancel button on the pop-up window ,the system message displays a message "1 files downloaded". And the status of the file in the App Manage Payment Media is also changed downloaded. However, the file is not actually downloaded.

Environment

 SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to Manage Payment Media App.
  2. Select a Payment Run Date.
  3. Choose the payment and select it.
  4. Click in Download.
  5. Select the destination folder where to save the file. 
  6. Click on Cancel button. 

Cause

The system behavior is correct.

Resolution

When you click the in the download button in the App Manage Payment Media, the browser has sent a request to backend and the backend has responded and set the status to download because it actually sent the response to the front end. And although even if click the Cancel button on the download window, the backend has although sent the data. So the status will be changed to Downloaded even if the file is not downloaded.

See Also

Keywords

 Manage Payment Media, FIORI, Download, status, download status, file, cancel download, S/4HANA Cloud, Cloud, S/4HANA, S/4 , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , Problem

Product

SAP S/4HANA Cloud all versions