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2838149 - Error: 835, Severity: 21, State: 11 reported in ASE errorlog and leave a phantom lock - SAP ASE

Symptom

  • The following error reported in the ASE errorlog and leave a phantom lock
    Error: 835, Severity: 21, State: 11 reported in ASE errorlog, the stacks includes:
    smp_bufpredirty
    bt__scan_massoffset
    bt__qualpage
    bt__handle_LAdone
    bt_getnext
    dol_bt_getnext
    getnext

    Error: 6103, Severity: 17, State: 1
    Unable to do cleanup for the killed process; received Msg 835.

  • The network listener could also received  "Infected with signal 11" at address pss_free_seqhdrs follow Error 696, 692 and 803.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7

Keywords

pss_free_seqhdrs, pss_init, listener, CR 819760, 819760, CR 799006, 799006,  error, 6103 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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