SAP Knowledge Base Article - Public

2837003 - Payment Media File with hashtag #


After access the app Manage Payment Media - ID F1868, you downloaded the Payment Media File and the Chinese / Japanese characters are converted in hashtag # .


You want to configurate your Code Page. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Reproducing the Issue

  1. Enter the app Manage Payment Media - APP ID F1868
  2. Enter in relevant details, click on Go.
  3. Select line and Click on download button
  4. Downloaded the Payment Media File gives error in Japonese / Chinese characters.


The code page of Payment Medium Format needs to be directed to correct Unicode, check the Preconfigured Code Pages

Code page is the name that SAP uses instead of character encoding. Code pages have a 4-digit number instead of a character name.


If you are using a SAP standard Payment Medium Format e.g JP_ZENGINKYO (without / before format), you must create a copy for a custom format.

Step 1:

In Manage Your Solution App > Configure Your Solution
Application Area: Finance, Sub Application Area: Accounts Payable
Item Name: Payment Medium Format
Step: Map Payment Format Data 
SSCUI 100558


Select the stardard format you want to copy and click on Copy button.

The System insert a " / " in front of the format to identify that is a non standard format.


When you have your own format mapped you can make it Released clicking by the arrow and Release button.


Step 2:

The next step is Create the Payment Medium Format, and you can do it following these steps:

In Manage Your Solution App > Configure Your Solution B
Application Area: Finance, Sub Application Area: Accounts Payable
Item Name: Payment Medium Format
Step: Create Payment Medium Formats,
SSCUI 102569 


Select standard Format you want to use and click on Copy as button, example: JP_ZENGINKYO


In the Payment Medium Format you should add a " / " in front of the name to identify it is a custom format.

In Section Format Information:
In field Country and External Format Description, you must keep as default. In this example, Country JP and in External Format Description the SAP standard format JP_ZENGINKYO.

In section Download settings:
In the field Code Page, select the appropriate Code Page, in this example 4110 (Unicode UTF-8) (There is no possibility to define code page for SAP delivered formats).



When you click on Save, you must see this screen, and then click on Copy All button.


Step 3:

Now you need to link Payment Medium Format with Payment Method

In Manage Your Solution App > Configure Your Solution
Application Area: Finance
Sub Application Area: Accounts Payable
Item Name: Automatic Payments
Step: Set Up Payment Methods per Country for Payment Transactions
SSCUI 101972


You can use the option to Copy as or New Entries to link  Payment Method to a Payment Medium Format.


Double Click on Payment Method T in Country JP

Select Format in Company Code  button


Choose Country and Pmt Method, In section Payment Medium change Change the Standard Payment medium format to customized one, in this example /JP_ZENGINKYO,



CodePage for payment media format: 

The code page is only used for payment media downloading and not relevant with the MBC channel. If you would like to customize the code page, you need to create your own customized format in create payment media format SSCUI.


See Also

Character encoding conversion

Create, Copy & Delete Payment Medium Format

 Linking Payment Medium Format to a Payment Method

Payment Medium Formats


Code Page, CodePage, 4110,  External Format Description, MBC, payment method, Payment medium format, payment format, 101972, 102569, 100558, sscui, ssc ui, Payment Media File, Payment Messy Code #, Messy Code #, #, Manage Payment Media, Chinese, Japanese, F1868, codepage, DMEE, UTF-16, UTF-8,
, KBA , FI-FIO-AP , Fiori UI for Accounts Payable , FI-AP-AP-B , Payment Progam / Payment transfer (DE, JP, US) , Problem


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