Symptom
- When a user receives a Continuous Feedback Request or Continuous Feedback Received Notification and clicks on the deeplinks in the notification, they are either not directed to the SF Mobile App, or there is a "Feature is unsupported" error.
- For the Continuous Feedback Request notification, the link opens the SF Mobile App on the home page with the error "Feature is unsupported".
- For the Continuous Feedback Received Notification, the link opens on the Continuous Performance page on the default Mobile browser.
- CPM Continuous Feedback deeplinks are not working on the Mobile App.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Continuous Performance Management
- SAP SuccessFactors Mobile
Product
SAP SuccessFactors Performance & Goals all versions
Keywords
CPM, continuous performance management, feedback, request, response, respond, received, email, notification, e-mail, template, deeplink, URL, navigate, open, browser, mobile, iOS, android, app, SF, not working , KBA , LOD-SF-CPM-MOB , Mobile , LOD-SF-CPM , Continuous Performance Management , Problem
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