Instructor Name is not showing on Certificate of Completion
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
1.) On the Users Learning Plan, go to Learning History
2.) Click on the completed Item
3.) Click on View Certificate
4.) Notice that the instructor name is blank
The user have completed a free floating item.
As confirmed by Product Managment, the INSTRUCTOR_NAME syntax tax only works for items with scheduled offering. And the user have completed that scheduled offering.
Instructor name blank, certificate of completion, missing instructor name , KBA , LOD-SF-LMS , Learning Management System , Problem