SAP Knowledge Base Article - Public

2835949 - Mobile application showing the wrong start and end time when requesting a leave in hours

Symptom

You have noticed that in mobile applications when you request a leave in hours for the whole day of the employee, the start time of the leave and end time of the leave does not match the work schedule of the employee:

In mobile it shows with one hour of difference:

KB1.png

In the work schedule you can see that this employee works in a different time:

KB2.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

Success Factors Mobile Application

  • IOs
  • Android

Reproducing the Issue

  1. log in any employee's mobile app;
  2. go to time off session;
  3. click in the "+" sign to create a leave;
  4. select a time type with unit hours;
  5. see that the start time and end time does not match the work schedule

Cause

 Possible defect

Resolution

This behavior is reproducible in our internal test instances and the DEV team has planned to fix this issue with a patch planned for 8th november weekend.

Keywords

leaves are not reflecting the work schedule in mobile, requesting from and requesting to shows wrong time in mobile, one hour time different on mobile app, mobile is one hour off,TIM-9836 , PTCH-31227 , KBA , LOD-SF-EC-TIM , Time Off , Bug Filed

Product

SAP SuccessFactors HCM Core 1905