SAP Knowledge Base Article - Public

2835055 - No tooltip for custom fields and how to create custom fields in sap marketing cloud

Symptom

You are unable to see tooltip for custom fields or even standard fields, although you have maintained tooltip.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP Marketing Cloud Edition 

Reproducing the Issue

  1. Create custom field.
    custom field.JPG
  2. Add the custom field to Fiori UI and found there is no tooltip for customer fields.
    No tooltip.JPG

Cause

According to the Fiori UI design, tooltips are shown only for elements that do not have a label.

Resolution

According to the Fiori UI design, using Tooltips is not recommended when labels are available. Hence, tooltips are shown only for elements that do not have a label in SAP Marketing Cloud Edition.

See Also

Regarding how to create custom fields, please watch the bottom video under sap help link "Creating Custom Fields".

Keywords

tool tip, , KBA , CEC-MKT-EXT , Marketing extensibility , CEC-MKT-DM-CON-FAC , Contact/Account Factsheet , Problem

Product

SAP S/4HANA Cloud all versions