Symptom
- During Portal logoff, a HTTP 500 Internal Server error or Portal Runtime Exception is occurring for request: http(s)://<host>:<port>/irj/servlet/prt/portal/prtroot/com.sap.portal.navigation.masthead.LogOutComponent
- Upon checking the developer/default trace files, you observe a recording similar to the below:
"[EXCEPTION]
com.sapportals.portal.prt.runtime.PortalRuntimeException: PortalRuntimeException
at com.sap.portal.prt.core.PortalRequestManager.handleRequestException(PortalRequestManager.java:742)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
...
Caused by: com.sap.engine.services.servlets_jsp.server.exceptions.WebIllegalArgumentException: [<host>:<port>] cannot be converted into a valid URL.
at com.sap.engine.services.servlets_jsp.server.runtime.client.HttpServletResponseFacade.sendRedirect(HttpServletResponseFacade.java:614)
...
Caused by: java.net.MalformedURLException: unknown protocol: <host>
at java.net.URL.<init>(URL.java:613)
..."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP NetWeaver Application Server for Java release independent
- Enterprise Portal
Product
SAP NetWeaver all versions
Keywords
logout, logoff, logon, log, on, off, screen, exception, failure, blank, empty, internalservererror, portalruntimeexception, ep, enterprise, portal, ume , KBA , EP-PIN-PRT , Portal Runtime , BC-JAS-SEC , Security, User Management , EP-PIN-AI , Application Integration , EP-PIN-NAV , Navigation , EP-PIN-PCM , Portal Content Model , Problem
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