SAP Knowledge Base Article - Preview

2833965 - Fiori unable to execute tiles after upgrading to 1809 by HEC (Ex: Some Fiori Finance tiles hanging or busy - shows 3 dots)


  • Fiori production system was upgraded by HEC
    • Fiori QA system and Dev system working fine
  • Some of the Fiori tiles are not executing and it is hanging
  • Upgraded the Fiori production system from S/4HANA 1709 to 1809 
  • By simply looking at the Fiori tiles it is not connecting to the backend system
  • Example of browser (Dev tool) trace errors seen:
    • UI requires connectors ESH_CONNECTOR and ESH_CATEGORY to be active
    • Search scope is not valid <SYSTEMID><CLIENTNUMBER>~ESH_CONNECTOR~
      • Example: Search scope is not valid for XXX100~ESH_CONNECTOR~ (Where XXX is the SYSTEMID and 100 is the Client number)
    • "request": {
      "method": "GET",
      "url": "https://<domain>.hec.<company>.com:44300/sap/opu/odata/sap/FIN_USER_DEFAULTPARAMETER_SRV/$metadata?sap-documentation=heading%2Cquickinfo&sap-value-list=none",  (NOTE: This shows Tile issue on Finance Fiori Tiles)
      • ..
      • ..
      • "name": "SAP_SESSIONID_SystemID_ClientID",
        • Example: "name": "SAP_SESSIONID_XXX_100"  (Where System ID is XXX and Client ID is 100)
      • "response": {
        • "status": 403
          • "statusText": "Forbidden",



S/4HANA 1809


SAP S/4HANA 1809


"/sap/opu/odata/sap/FIN_USER_DEFAULTPARAMETER_SRV","403","HEC upgrade","HEC upgrade to 1809","Fiori tiles hanging","UI requires connectors ESH_CONNECTOR and ESH_CATEGORY to be active" , KBA , CA-FLP-ABA , ABAP Services , CA-FLP-FE-AI , Fiori Launchpad Application Integration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.