SAP Knowledge Base Article - Preview

2833901 - SAP CCtr: Chatbot Configuration

Symptom

How to configure Chatbot with SAP Contact Center


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Environment

SAP Contact Center 7.0 FP11, FP12, FP13 and FP14

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Business Communication Management, CCtr,  CCI, Chatbot, bot, AI, ECF, recast, conversational, Ultimate, nuance , KBA , CRM-CCI , Contact Center Infrastructure , How To

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