After the logout from transaction SM_CRM you are getting re-routed to an URL that you don't expect.
SAP Solution Manager 7.2
Charm, Logoff, Logout, log off, URL, reroute, routing, sm_crm, ITSM, IT Service Management, crm_ui, logoff_url, url_logoff, crm_ui , KBA , CA-WUI-UI , User Interface , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To
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