2833007 - First 0 mails are sent. Mailing has been interrupted because sending e-mail to user with e-mail address ... is not possible

Symptom

There is a need to import users to an application and to send the initial e-mails, but the second step fails with the following message:

First 0 mails are sent. Mailing has been interrupted because sending e-mail to user with e-mail address <email> is not possible. Please update the user e-mail and trigger e-mail sending again.

Environment

SAP Cloud Platform Identity Authentication Service

Product

Identity Authentication all versions

Keywords

ias sci cloud identity email mail , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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