Symptom
System admin cannot add an image in question.
Environment
SAP Successfactors Learning Management System (LMS) - All Versions
Reproducing the Issue
1. Content> Assessment> Search and Edit either an exam or question or Create a new exam or question.
2. Click on the question and select upload image.
3. Upload .jpg or .png files.
Results below:
Cause
Attachment configuration is not set properly.
Resolution
System Admin> Configuration> System Configuration> Attachment
See Also
2598792 - LMS: How to add images to questions in assessment
2677921 - Not able to upload .gif format image for questions and answers
Keywords
add image; upload image; image; question; exam; assessment; quiz; unsupported file type , KBA , LOD-SF-LMS-ASB , Assessment Builder , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem