SAP Knowledge Base Article - Preview

2832454 - BI Platform Support Tool fails to gather information from SAP Host Agent on Linux

Symptom

  • Information to be gathered from SAP Host Agent are missing in Landscape report
  • In BI Platform Support Tool logs, see the following error:

    2019 08 23 11:37:51.575|SAPHostAgentOperationsWrapper threw an Operation exception.
    com.sap.ps.bitool.data.hardware.saphostcontrol.OperationExceptionFault: Command execution failed.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects BI support tool 2.1.7

Product

SAP BusinessObjects BI support tool 2.1

Keywords

KBA , BI-BIP-ST , Support Tool , Problem

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