SAP Knowledge Base Article - Preview

2831965 - Values in the Insurance Plan field not showing when editing the benefit enrollment object via Benefits Admin Overview.

Symptom

A customer has a requirement wherein they need their HR people to be able to edit Benefit Enrollment and change the insurance plan of the employee via Benefits Admin Overview page. Upon changing the value of the insurance plan of the employee no insurance plan is showing however if you go to the Benefits page (PP3) the value of all insurance plan is being shown.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Employee Central Global benefits.

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions

Keywords

BenefitsAdminOverview, InsurancePlan, Insurance. , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement

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